Terms & Conditions

Original Paintings

Shipping & Packaging

Shipping includes professional packaging, tracking, and insured transport. Every order is carefully packaged to ensure your artwork arrives in perfect condition. Standard shipping includes insured delivery with a signature required upon arrival for peace of mind. Shipping costs are included in the price of original artwork.

International shipping is available. All items are carefully packaged and original paintings will be insured. A tracking number will be provided. Any taxes, duties, VAT, etc are at the expense to the purchaser.

Paintings on canvas are shipped wired and ready to hang. Paintings on board or paper do not include hanging hardware. Frames are not included.

Every original painting includes a signed Certificate of Authenticity.

Processing Times

Processing times are 3-5 business days for small paintings and up to 14 business days for large paintings. Keep in mind these are processing times only. Please allow additional time for your order to ship, which can be tracked via the tracking number provided.

Refunds

Returns are not accepted and refunds are not offered. All sales on prints and original artwork are final. Exceptions to this policy are only in the case of damage. If your artwork arrives damaged, please contact me immediately and if possible, make the courier aware upon receipt. Taking a photograph of the damage is also helpful. You can email me at kartelart@gmail.com and I will try my best to resolve any issues.

Art Prints

Fulfillment Partner

Art prints are produced and shipped by a trusted third-party fine art printing company. Once your order is fulfilled, you’ll get a shipping confirmation email with tracking info. Frames are not included.

Processing Times

Please allow 3-5 business days for processing your order.

Shipping Times

Please allow 3-20 business days for these items to arrive. Shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products. Any taxes, duties, VAT, etc are at the expense to the purchaser.

Refunds

Returns are not accepted and refunds are not offered. All sales on prints and original artwork are final. Exceptions to this policy are only in the case of damage. If your artwork arrives damaged, please contact me immediately and if possible, make the courier aware upon receipt. Taking a photograph of the damage is also helpful. You can email me at kartelart@gmail.com and I will try my best to resolve any issues.